Energy Trades.Ai
Legal

Privacy Policy

Last updated: April 2026

1. Data Controller

Energy Trades.Ai ("we", "us", "our") is the data controller responsible for personal data processed through this website and our services. For questions relating to data protection, please contact us at: privacy@energytrades.ai.

2. Data We Collect

We collect personal data in the following circumstances:

  • — Contact form submissions: name, company, role, email address, use case selection and any message content you provide.
  • — Website analytics: aggregated, anonymized data about page visits, referral sources and device types (where analytics are enabled).
  • — Email correspondence: any personal data you include in emails sent to us.
  • — Demo or meeting bookings: scheduling data including your name, email and time zone.

We do not collect sensitive personal data (health, financial, political) through this website.

3. Legal Basis for Processing

We process personal data under the following legal bases under GDPR Article 6:

  • — Article 6(1)(a) — Consent: where you have explicitly provided your email for subscription to updates or newsletters.
  • — Article 6(1)(b) — Contractual necessity: where data processing is necessary to respond to your demo request or service enquiry.
  • — Article 6(1)(f) — Legitimate interests: for website analytics (in anonymized/aggregated form) and to protect the security of our systems.

4. How We Use Your Data

We use your personal data to:

  • — Respond to demo requests, enquiries and contact form submissions.
  • — Arrange and conduct product demonstrations.
  • — Send requested information about our platform and services.
  • — Improve the content and functionality of our website.
  • — Comply with applicable legal obligations.

We do not sell, rent or share your personal data with third parties for marketing purposes.

5. Data Retention

Contact form and enquiry data is retained for 24 months from the date of submission, or until you request deletion. Data relating to active commercial relationships is retained for the duration of the relationship and for up to 7 years thereafter for legal and accounting compliance. Website analytics data (anonymized) is retained for 12 months.

6. Third-Party Processors

We use Formspree as a contact form processor, subject to their privacy policy and data processing agreement. Our website may be hosted on cloud infrastructure with appropriate data processing agreements in place. We do not use third-party advertising or behavioral tracking on this website.

7. Your Rights

Under GDPR and applicable national data protection law, you have the following rights:

Right of Access
Request a copy of the personal data we hold about you.
Right to Rectification
Request correction of inaccurate or incomplete data.
Right to Erasure
Request deletion of your personal data where there is no lawful basis for continued processing.
Right to Portability
Receive your data in a structured, machine-readable format.
Right to Object
Object to processing based on legitimate interests, including direct marketing.
Right to Restrict
Request that we restrict processing in certain circumstances.

To exercise any of these rights, contact us at privacy@energytrades.ai. We will respond within 30 days. You also have the right to lodge a complaint with your national supervisory authority.

8. Cookies

Please see our Cookie Policy for information about how we use cookies on this website.

9. Security

We implement appropriate technical and organizational measures to protect personal data against unauthorized access, accidental loss or destruction. These include encryption in transit (TLS 1.3), access controls and regular security assessments.

10. Changes to this Policy

We may update this Privacy Policy from time to time. The date at the top of this page indicates when it was last revised. Material changes will be communicated via the website.

11. Contact

For all data protection enquiries: privacy@energytrades.ai